Shared responsibilities
A strong partnership with your vet helps your pet thrive. Learn what vets must provide and your responsibilities as an owner.
Share positive feedback
Had a great experience with your veterinary practice? Let them know! Sharing positive feedback not only shows your appreciation but also helps celebrate excellent veterinary care across the UK.
This page explains how to thank your vet team and share your feedback, including how to let the RCVS know about exceptional service.
Positive feedback means a great deal to veterinary professionals. It boosts morale, helps teams feel valued, and reinforces high standards of care.
By sharing your experience, you also help other animal owners find trusted, compassionate veterinary services, creating a community where quality care is recognised and celebrated.
Thank your practice directly
The most meaningful way to say thank you is to tell your vet team in person. You can do this in person during your visit, with a thank you card, or leave positive feedback on their website or social media pages.
Many practices also welcome online reviews as a way to share your appreciation and reflect on your experience.
Recommend your practice to others
Personal recommendations are one of the most trusted ways to choose a veterinary practice. If you're happy with the care you and your pet received, tell your friends, family, and fellow pet owners.
This helps others find quality care while supporting your veterinary practice.
Share your feedback with the RCVS
We're always pleased to hear when clients have had exceptional experiences. If you'd like to share your positive feedback with us, you can email our President at [email protected].
We’ll then send a congratulatory letter to the practice to recognise their work and let them know their efforts have been appreciated.
Nominate your practice for an award
If you feel your veterinary practice deserves formal recognition, you can nominate them for a veterinary award. Several organisations run award schemes that celebrate excellence in veterinary care, including: